Unlock the Secrets of Unlockme Escape Rooms with Our FAQs!
We understand that you may have some questions about our escape room experience and want to ensure you get the most enjoyable experience possible. That’s why we’ve compiled a list of the most frequently asked questions (FAQs) about our escape room. Please take a few moments to read through the questions and answers, and if you have any additional questions, don’t hesitate to reach out to our team, find all the contact details in our contact us section! We’re here to make sure you have the best escape room experience ever!
Read our FAQs below:
How many people can play?
2-7 people depending on the room.
Is there an age limit?
Ages between 16-105 can enjoy the activities of Unlock Me. Kids under 16 must be accompanied by an adult. 10 is the lowest age that a person can play.
What’s the ranking of difficulty?
Each room has different degrees of difficulty (1-5). Please check each room’s description.
Can claustrophobic players participate?
This is not an issue because our rooms are 20-25 square meters, big enough for people with claustrophobia so they can enjoy the activities.
What if i get stuck on a puzzle?
A staff member will be monitoring your progress ready to provide you with clues when needed so as to move forward in the game.
What do i need to bring with me?
All you need is a working brain.
What time should i arrive?
Usually you should arrive 10 minutes before your reservation time for a short training and introduction session. Please try not to be late as the reservations are fixed time intervals.
How can i book one of your rooms?
Reservations can be made online through our website. For parties and other events you can contact us by telephone.
How long does it last?
Please allow 80-95 minutes for your experience: 60-75 minutes for the game itself and 20 minutes for the pre-game briefing, debrief and team photo opportunity. As stated in our booking confirmation email, please arrive 10 minutes before your booked game slot.
Will I really be locked in a room?
There will always be a way for players to easily exit the game room at any point should they require to do so. This will be explained during the pre-game briefing.
Can I take photos?
Unfortunately, it is not possible to take photos or videos within the game rooms as we don’t want to spoil anything for future guests. Instead, there will be an opportunity to take team photos in the lobby area after your session.
Can I bring a different amount of players at short notice?
No problem. You don’t need to notify us in advance as long as you stay within the appropriate amount of the room!
Can you help us celebrate a special occasion?
Whether you are planning a birthday party, a stag/hen do, a retirement event or something else, our Live Escape Experiences offer an unforgettable way to celebrate and have fun. We could even sneak a surprise into the room for one of your players, so if you have something special in mind just get in touch and we will do our best to help.
Can we book outside of your regular schedule?
We are happy to arrange a custom game slot. Just give us a call to arrange this.
Can I make a last minute booking?
Yes, just give us a call and we’ll try our best to fit you in.
